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What can Support help with to get you back in the game?
Are you experiencing issues with hearing others or others not hearing you on the voice chat service?
We are currently aware of a few issues affecting players on the Epic Games Storefront.
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Browse the Steam/PC knowledgebase to find answers to commonly asked questions.
The most common cause of this is corrupt files in the user directory or missing prerequisite files.
If your perks have appeared to reset to 0 completely, it is likely that your game client is having trouble reaching the Steam backend where your stats are saved.
Some players may experience issues with receiving drops in game if they have security software such as an antivirus or firewall blocking the game.
Browse the PlayStation 4 knowledgebase to find answers to commonly asked questions.
If your inventory is having problems loading this usually indicates that your console is having trouble reaching the inventory backend service.
A players cache can become corrupted overtime on the PlayStation 4 system which can lead to graphical corruptions and crashes in game. Many cases of this can be resolved by clearing the cache of the PS4 system.
Rebuilding your PS4 database can sometimes fix issues that seem to be occurring for no reason.
Browse the XBoxOne knowledgebase to find answers to commonly asked questions.
If your inventory is having problems loading this usually indicates that your console is having trouble reaching the inventory backend service.
If you are experiencing this message, please try widening your filter to other options or using the start new match option.
